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Starting a free trial

As of v26.6.0, Draftable Clean includes a self-serve free trial. If you don’t yet have a license, you can start a free 5-day trial directly from the application without contacting sales first. On first launch, you will be asked to acknowledge the terms and conditions and your telemetry preferences before the trial begins. See Single-user Installation for setup steps.

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Checking license status

To check your license status, open Settings > License. This shows:
  • Status — Whether the license is active (Licensed) or expired
  • Edition — Your Draftable Clean edition
  • Expires — The license expiry date
As of v26.9.0, opening the License tab revalidates your license with the licensing server, and an expired license is refreshed automatically. If your license has been renewed, you no longer need to restart Draftable Clean for the new expiry date to take effect — open Settings > License and the updated status appears.

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License not activating

If your license is not activating:
  1. Ensure you have network connectivity — Draftable Clean requires a connection to draftable.com on port 443 for license verification. See Network Requirements.
  2. Verify the product key was entered correctly.
  3. If the issue persists, contact support@draftable.com with your product key and any error messages.
If your organization deploys product keys centrally, activation is attempted automatically when Draftable Clean launches. Where that does not happen, confirm with your administrator that the Configure product key policy is applied and holds a valid key — see Configuring preferences with Group Policy. This policy requires the v26.9.0 administrative templates.

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Deactivating or transferring a license

If you need to deactivate a license — for example, to move it to a new machine or reassign it to another team member — see How to deactivate your Draftable Clean license. Deactivating in the application does not by itself free up an activation on your license. If you need to deactivate licenses in order to reuse them elsewhere, contact support@draftable.com and we will provide the right steps.